Hipages vs Airtasker vs ServiceSeeking

The three at a glance

Question	hipages	Airtasker	ServiceSeeking
How you pay	Monthly plan, $139–$649 + GST, with lead credits1	Service fee of 12.5%–20% of the task price, plus GST4	Membership from $129 a month inc GST, for most members3
When you pay	Monthly plan; credits spent when you accept a lead, before you win12	Only when you’re assigned the task4	Upfront, for the month, quarter or year10
Competing businesses	Up to 3 can accept each lead; the homeowner can also contact waitlisted businesses56	No published cap on offers4	No cap; 4.6 quotes on average, by its own count7
Contract	6-month term, then 12-month renewals8	No subscription term we could find; fee charged per assigned task4	Cancel online any time9
Bad leads	Ask for a review within 7 days12	You don’t pay for offers that aren’t accepted4	Credit for a non-genuine lead, with exceptions13
Commission on jobs	None14	The service fee is a share of the task price4	None15

How each platform charges

These are three different business models, and that matters more than any single price.

hipages: a plan, then credits per lead. hipages lists four lead plans, from $139 to $649 a month plus GST, each with a monthly allowance of credits¹. You spend credits to accept a lead, and hipages says the credits a lead needs vary by job category, location, job size, and supply and demand¹⁶. It doesn’t publish a per-lead price. Our guide to how much hipages costs a tradie works through the numbers.

ServiceSeeking: a membership, priced by area. ServiceSeeking says memberships start from $129 a month including GST for most members, and that prices differ by industry and location³¹⁷. Since June 2025, it says, the price “now mostly depends on the number of leads we expect to send you”¹⁸. You see your exact price only once you’re logged in¹⁷. Our ServiceSeeking review covers the discounts and coverage options.

Airtasker: a fee on work you win. Under Airtasker’s standard fee, you pay only on tasks you’re assigned. Its help centre says the Tasker service fee “can range from 12.5 to 20% of the task price”, with tax added on top⁴. The fee is deducted from the task payment when the customer releases it¹⁹. Your rate depends on your tier:

Airtasker tier	Earned in the last 30 days	Service fee, excl. GST
Bronze	Under $880	20%20
Silver	$880 or more	18.5%20
Gold	$2,650 or more	14.9%20
Platinum	$5,300 or more	12.5%20

Two Airtasker caveats. It says it runs randomised fee studies, so some Taskers may temporarily get better terms than others²¹. And its terms let it change fees from time to time¹⁹. Airtasker also offers Pro Pass to eligible Taskers through its sales team: 0% service fees on your first $22,500 of gross earnings for $1,980 a year including GST. After the $22,500, you pay no more than the Gold tier rate (currently 14.9% excl. GST) for the rest of that year. Pro Pass renews automatically each year, and Airtasker says the fee isn’t refundable, except as required by law or its terms²². Customers pay a separate Connection Fee on their side²³.

How many tradies compete for each job

This is where the three differ most for your win rate.

hipages limits how many businesses can accept a lead. Its membership page says: “Up to 3 businesses can accept a lead and contact the customer.”⁵ If you’re among the first 3 to accept, you get the customer’s details straight away². Later tradies can join a waitlist, and the homeowner can choose to contact them⁶. The homeowner can also get quotes elsewhere, so the limit is on who can accept a lead, not on all your competition.

ServiceSeeking has no cap. The customer keeps receiving quotes until they press “Stop Quotes”⁷. ServiceSeeking says a job receives an average of 4.6 quotes. That figure is its own, it isn’t dated, and we found no independent check, so treat it as a rough guide⁷.

Airtasker: we found no published cap on the number of offers a task can receive, and no Australian figure for the average⁴. What it does say is that you pay nothing for an offer that isn’t accepted: “if you don’t win the work, you won’t pay.”⁴

So on hipages you know how many businesses can accept each lead, on ServiceSeeking you face an open field, and on Airtasker the competition costs you time rather than money.

When you pay, and what you get for it

The timing of payment decides who carries the risk of a lost quote.

• hipages: credits come out when you accept a lead, before you’ve quoted². You carry the risk of losing.
• ServiceSeeking: you pay upfront for the period, and the membership gives you access to quote on the leads it sends²⁴. You carry the risk too, spread across the month.
• Airtasker: the fee applies only when you’re assigned⁴. Airtasker carries more of that risk, and takes a share of the job in return.

There are trade-offs in how you reach the customer. hipages gives you contact details as soon as you accept². ServiceSeeking says you must pass an ID background check before contacting customers²⁵, and it closes leads 3 days after they’re posted²⁶. On Airtasker, private messaging opens only after the task is assigned²⁷, and your offer must be a full price. Airtasker doesn’t allow an offer “solely to inspect the task and provide a quote later”²⁷, which can be awkward for trades that need a site visit before pricing.

Contracts, cancelling and refunds

Before you sign up anywhere, check how long you’re committed and what happens to money you’ve already paid.

hipages subscriptions start on an introductory 6-month term and then renew on a 12-month term⁸. Outside the cooling-off period, its terms say cancelling may attract an early termination fee equal to the fees for the rest of the term²⁸. hipages says it reminds you at least 2 weeks before renewal²⁹. You can pause on either term, though not in the last two weeks of a term, and hipages may charge an administration fee while you’re paused³⁰. For background: in 2023 the ACCC said hipages “admitted it likely engaged in misleading or deceptive conduct” between 2018 and 2022 by failing to adequately disclose its auto-renewal and early termination fee terms. The ACCC also noted that hipages cooperated and added renewal reminders³¹. The hipages review covers this in more detail.

ServiceSeeking lets you cancel online at any time, which stops future renewals, and you keep access until your membership runs out⁹. But its terms say purchases are non-refundable once paid, subject to Australian Consumer Law, and unused membership time isn’t refunded¹⁰. So your real commitment is however far ahead you’ve paid. Our ServiceSeeking review also covers its 2020 ACCC matter over reviews.

Airtasker: we found no subscription term for the standard fee, which is charged per assigned task⁴. Pro Pass is a 12-month purchase that renews automatically unless you cancel at least 7 days before the renewal date, and Airtasker says the fee isn’t refundable, except as required by law or its terms²². Airtasker’s terms say that if you’re responsible for cancelling a task, you pay a cancellation fee equal to the task’s Connection Fee³².

Bad leads, credits and refunds

No platform screens out every bad lead. Here’s what each one says happens next.

• hipages: you can request a lead review within 7 days of accepting a lead. hipages reviews it within 5 days and “in some cases” returns the credits. The grounds include wrong details, the wrong category and jobs outside your service area¹². Losing to another tradie isn’t among the listed grounds.
• ServiceSeeking: a lead with a wrong number, the wrong category, a duplicate or no paid work earns a credit if ServiceSeeking can’t confirm it, unless you’re on an Unlimited Subscription. There’s no credit if the customer left no phone number or wants a date you can’t do¹³.
• Airtasker: there’s no lead to refund, because you don’t pay for an offer that isn’t accepted⁴.

Who each platform suits

hipages

A good fit if you reply fast, win your fair share against the other businesses that accept the same lead, and will use the bundled quoting and invoicing tools⁵¹. A harder fit if you need the flexibility to stop in any month²⁸. hipages says it takes no commission on your jobs, so your fee isn’t a share of the job price, though the credits a lead costs vary with job size¹⁴¹⁶.

Airtasker

A good fit if you’d rather pay nothing upfront and only when you win, and your work can be priced without a site visit⁴²⁷. Airtasker says its third-party liability insurance covers Taskers’ liability for injury to other people or damage to their property on tasks completed and paid through Airtasker, for activities not on its exclusions list. The insurer’s terms apply, the Tasker pays an excess on a successful claim, and faulty workmanship isn’t covered³³. A harder fit for high-value jobs, because the fee is a share of the task price⁴.

ServiceSeeking

A good fit if you cover several categories, want no commission and want to be able to cancel online¹⁵⁹. A harder fit if you dislike quoting against an open field, or work in a busy market, where ServiceSeeking says it raised prices to reduce competition⁷¹⁸.

Which one should you choose?

There’s no single winner. If you want a limit on how many businesses can accept each lead and will commit for a term, hipages is the most predictable. If you want to pay only for work you win, Airtasker fits, at the cost of a share of every job. If you want a cancellable membership with no commission, ServiceSeeking does that, with an open field of rivals.

Whichever you try, log every lead, quote and win for a few months, then work out your cost per won job before you commit further. And if sharing leads is the sticking point, there’s a different model: Leads Genie sells exclusive leads, where each lead goes to one tradie. The customer can still get other quotes, so winning the job isn’t guaranteed.

Frequently asked questions

Which costs less a month: hipages, Airtasker or ServiceSeeking?

They charge differently, so compare on the same GST basis. hipages’ lead plans are $139 to $649 a month plus GST¹. ServiceSeeking memberships start from $129 a month including GST for most members³. Airtasker has no monthly fee on its standard model: it takes 12.5% to 20% of each task price you’re assigned, plus GST⁴.

Which one charges per lead?

hipages comes closest: you spend credits from your plan to accept each lead, and the credits vary by job²¹⁶. ServiceSeeking publishes no fee per lead²⁴. Airtasker charges only on tasks you’re assigned⁴.

Which is easiest to cancel?

ServiceSeeking lets you cancel online at any time, though prepaid time isn’t refunded⁹¹⁰. Airtasker’s standard fee has no subscription to cancel⁴. hipages starts on a 6-month term, and leaving early may cost an early termination fee⁸²⁸.

Is Oneflare still an option?

No. Airtasker retired Oneflare on 30 June 2026¹¹.

Footnotes

1. hipages, Membership costs: four lead plans from Starter at $139 + GST a month to Platinum at $649 + GST a month, each with a monthly credit allowance (rows H-01 and H-04); plans bundle estimate, quote, scheduling and invoicing tools (row H-34). See source 1. ↩ ↩² ↩³ ↩⁴ ↩⁵ ↩⁶

2. hipages, How does hipages work?: you accept a lead using the credits in your package, and get the contact details straight away if you’re among the first 3 to accept (rows T-05 and T-07). See source 2. ↩ ↩² ↩³ ↩⁴ ↩⁵ ↩⁶

3. ServiceSeeking, Membership price update (17 June 2025), checked 7 Nov 2026: “prices as low as $129 inc GST per month for most members” (row S-02). See source 14. ↩ ↩² ↩³ ↩⁴

4. Airtasker, What is the service fee: “The service fee can range from 12.5 to 20% of the task price.” Tax is then added to the fee, and “if you don’t win the work, you won’t pay.” (rows A-01, A-08 and T-12). We found no published cap on offers per task (row T-12), and we found no subscription term for the standard fee. See source 5. ↩ ↩² ↩³ ↩⁴ ↩⁵ ↩⁶ ↩⁷ ↩⁸ ↩⁹ ↩¹⁰ ↩¹¹ ↩¹² ↩¹³ ↩¹⁴ ↩¹⁵ ↩¹⁶ ↩¹⁷ ↩¹⁸ ↩¹⁹ ↩²⁰ ↩²¹

5. hipages, Membership costs, checked 7 Nov 2026: “Up to 3 businesses can accept a lead and contact the customer.” and “Every lead is capped at 3 businesses.” (rows T-01 and T-02). Business terms: later tradies can be waitlisted (row T-03). See source 1 and source 3. ↩ ↩² ↩³ ↩⁴

6. hipages, Business terms (11 Aug 2026), checked 7 Nov 2026: after 3 tradies accept, others can choose to be waitlisted; “Only homeowners can decide to connect with waitlisted businesses.” (rows T-03 and T-04). See source 3. ↩ ↩² ↩³

7. ServiceSeeking, How it works: customers press “Stop Quotes” once they have enough (row T-09), and a “job receives an average of 4.6 quotes” (row T-08). The 4.6 figure is ServiceSeeking’s own undated, single-source claim (Medium confidence). See source 15. ↩ ↩² ↩³ ↩⁴ ↩⁵

8. hipages, Membership costs: subscriptions “start on an introductory 6 month term and renew on a 12 month term” (row H-12). See source 1. ↩ ↩² ↩³ ↩⁴

9. ServiceSeeking, How do I cancel a paid subscription: cancel online at any time; “Cancelling your membership prevents future automatic renewals.” Access continues until your credit or membership runs out (row S-16). See source 18. ↩ ↩² ↩³ ↩⁴ ↩⁵

10. ServiceSeeking, Terms and conditions: business purchases are non-refundable at the time of payment, subject to Australian Consumer Law (row S-18), and a cancelling business “will not be refunded for the unused portion of their membership” (row S-17). Membership price update: monthly, quarterly and annual billing (rows S-06 and S-07). See source 19 and source 14. ↩ ↩² ↩³ ↩⁴

11. Airtasker Support, Oneflare has retired, checked 7 Nov 2026: Airtasker says it retired “our sister brand and platform Oneflare on 30 June 2026” to focus solely on Airtasker. When we checked on 7 Nov 2026, oneflare.com.au redirected to airtasker.com (row O-01). See source 22. ↩ ↩²

12. hipages Help Centre, Lead review process: request a review within 7 days of accepting a lead; hipages reviews within 5 days and “in some cases” returns the credits; the grounds are not as described, wrong category or skill, invalid phone and email, outside the service area, or “Other” (rows H-24 and H-25). See source 4. ↩ ↩²

13. ServiceSeeking, What if a lead isn’t a genuine opportunity: a credit for a wrong number, wrong category, duplicate or not-paid-work lead that can’t be confirmed, unless you’re on an Unlimited Subscription (row S-12); no credit for a missing phone number or a date you can’t do (row S-13). See source 16. ↩ ↩²

14. hipages, Membership costs: “hipages do not take a percentage of earnings” (row H-18). See source 1. ↩ ↩²

15. ServiceSeeking, How much does it cost to get leads: “We don’t charge commission fees”, and you can deal with customers on or off the platform (row S-10); no limit on the categories you’re qualified for (row S-09, Membership price update). See source 13 and source 14. ↩ ↩²

16. hipages, Membership costs: the credits needed to accept a lead vary by job category, location, size of job, and supply and demand; no per-lead price is published (row H-20). See source 1. ↩ ↩² ↩³

17. ServiceSeeking, How much does it cost to get leads: memberships start from $129 a month, differ by industry and location, and the exact price shows on the Buy Membership page once you’re logged in (rows S-01 and S-03). See source 13. ↩ ↩²

18. ServiceSeeking, Membership price update: the price “now mostly depends on the number of leads we expect to send you”; prices rose in high-competition markets to reduce competition and fell in low-competition ones (rows S-04 and S-05). See source 14. ↩ ↩²

19. Airtasker, Terms (AU, updated 16 Feb 2026): the Tasker service fee is deducted from the task payment (row A-09), and Airtasker can amend its fees (row A-16). See source 8. ↩ ↩²

20. Airtasker, Tasker tiers: Bronze 20% (under $880 earned in the last 30 days), Silver 18.5% ($880+), Gold 14.9% ($2,650+) and Platinum 12.5% ($5,300+), all excl. GST; the page names the tiers itself (rows A-02 to A-05). The $500 example is our arithmetic on these rates. See source 6. ↩ ↩² ↩³ ↩⁴ ↩⁵

21. Airtasker, What are Tasker tiers: a tier needs both the earnings threshold and a minimum completion rate over the last 20 tasks (row A-06); Airtasker runs randomised fee studies, so some Taskers “may receive more favourable terms, on a temporary basis” (row A-07). See source 7. ↩

22. Airtasker, Pro Pass, checked 7 Nov 2026: “0% Tasker Service Fees on your first $22,500 of gross earnings” for “$1,980 / yr (inc. GST)”; after $22,500 the highest fee is the Gold tier rate (currently 14.9% excl. GST) until renewal; it auto-renews every 12 months until you cancel, at least 7 days before the renewal date; fees aren’t refundable except as required by law or its terms; and it’s “currently” offered to eligible Taskers through Airtasker’s sales team (rows A-14 and A-15). See source 11. ↩ ↩²

23. Airtasker, What is the Connection Fee: customers pay a Connection Fee of $9.95 to $59.95 including GST, depending on the task price (row A-10). See source 9. ↩

24. ServiceSeeking, How much does it cost to get leads: “Memberships give you access to quote on all the job leads we send you.” (row S-11). See source 13. ↩ ↩²

25. ServiceSeeking, Background check help page: every business member must complete an ID background check before contacting customers. Taken from the page’s meta description (row S-19, Medium confidence). See source 20. ↩

26. ServiceSeeking, A lead I tried to follow up has closed: “we close leads after 3 days” (row S-15). See source 17. ↩

27. Airtasker, making an offer: offers must be a full price, not “an offer solely to inspect the task and provide a quote later” (row A-17); private messaging becomes available after the task is assigned (row A-18). See source 10. ↩ ↩² ↩³

28. hipages, Business terms: outside the cooling-off period, cancelling may attract an early termination fee equal to the subscription fees for the remainder of the term (row H-16). See source 3. ↩ ↩² ↩³

29. hipages, Business terms: the contract auto-renews for 12 months, with an email and SMS reminder at least 2 weeks before (row H-17). See source 3. ↩

30. hipages, Membership costs: pause once for 14 to 31 days on the introductory term, or twice for up to 62 days in total on the 12-month term; the term is extended and no leads can be accepted while paused. Business terms (11 Aug 2026): no pause within two weeks of the end of your current term, and an administration fee may apply during a pause (row H-14, checked 7 Nov 2026). See source 1 and source 3. ↩

31. ACCC media release, 30 May 2023: hipages “admitted it likely engaged in misleading or deceptive conduct” (Oct 2018 to Jan 2022) by failing to adequately disclose auto-renewal and early termination fee terms, and gave a court-enforceable undertaking; the ACCC notes hipages cooperated and added renewal reminders (rows C-01 and C-03). See source 21. ↩

32. Airtasker, Terms: a cancellation fee equal to the task’s Connection Fee is “payable by the Tasker if the Tasker is responsible for the cancellation” (row A-13). See source 8. ↩

33. Airtasker, third-party liability insurance, checked 7 Nov 2026: it covers Taskers’ liability to third parties for personal injury or property damage while performing activities not otherwise excluded, subject to the insurer’s terms; tasks must be completed and paid through Airtasker; the Tasker pays an excess on a successful claim; and it “does not cover faulty workmanship” (rows A-19 and A-20). See source 12. ↩