ServiceSeeking review for tradies

How ServiceSeeking works for tradies

ServiceSeeking is a quote marketplace. A customer posts a job, and member businesses in that category and area can quote on it. ServiceSeeking says a membership gives you “access to quote on all the job leads we send you”⁸. ServiceSeeking publishes no fee per lead, and it takes no commission on the work you win. You can deal with the customer on the platform or off it⁵.

Before you can contact customers, ServiceSeeking’s help centre says you have to pass a background check using a driver’s licence or passport⁹. It also closes leads 3 days after they’re posted¹⁰, so it pays to check your leads often and reply quickly.

On scale, ServiceSeeking says it helped businesses respond to over 253,241 job requests in 2024¹¹. That’s the platform’s own figure, and we found no independent check of it.

What ServiceSeeking costs

ServiceSeeking doesn’t publish a price list. Its help centre says memberships start from $129 a month, that prices differ by industry and location, and that you only see your exact price on the Buy Membership page once you’re logged in¹. Its June 2025 price update adds that the $129 figure includes GST and applies to “most members”².

The same update explains how prices are set now. In ServiceSeeking’s words, “The price now mostly depends on the number of leads we expect to send you”. In markets with high competition it raised prices, and it says the aim was to reduce competition. In low-competition markets it lowered them³. So the entry price is a floor, not a quote. If you work in a busy market, check your own price before you budget.

What	What ServiceSeeking says	Source
Entry price	From $129 a month including GST, for most members	2
What sets your price	Industry, location and the number of leads it expects to send you	13
Paying quarterly	Saves 20% against the monthly price	12
Paying annually	Saves 40% against the monthly price	12
Coverage area	Standard (10 km), Plus (20 km) or Pro (50 km), with custom packages through sales	13
Categories	No limit, as long as you’re qualified for the work	5
Commission	None	5

ServiceSeeking quotes its prices including GST². hipages quotes its plans plus GST¹⁴, so put both on the same basis before you compare them.

The quarterly and annual discounts are real savings, but they tie money up. ServiceSeeking’s terms say business purchases are non-refundable at the time of payment, subject to Australian Consumer Law. If you cancel, you aren’t refunded for the unused part of your membership⁷. Pay a year upfront only once you know the leads work in your area.

ServiceSeeking’s help pages also mention lead credits and an “Unlimited Subscription”¹⁵, but we couldn’t find public pricing for either. High-volume members can set an Average Daily Budget for lead spend, and any budget they don’t spend rolls over to the next day¹⁶.

How many tradies quote on each job

There’s no fixed cap. Customers keep getting quotes until they press “Stop Quotes”⁴. ServiceSeeking says a “job receives an average of 4.6 quotes”⁴. That figure is ServiceSeeking’s own, it isn’t dated, and we found no independent check of it, so treat it as a rough guide. If that holds, you’re typically quoting against three or four other businesses.

For context, hipages lets up to 3 businesses accept each lead¹⁴, and on Airtasker you pay nothing for an offer that isn’t accepted¹⁷. Our comparison guide puts the three side by side.

On a flat membership, competition costs you more than it looks. Your bill stays the same whether a job gets two quotes or six, but every extra quote lowers your chance of winning it. ServiceSeeking’s pricing cuts both ways here: in busy markets it raised prices to reduce competition³, so you may face fewer rivals per job but pay more each month.

What a lead really costs you

ServiceSeeking doesn’t publish a price per lead. What matters is what you paid for the month against the work you won from it.

Because there’s no commission, a $10,000 job costs you no more in fees than a $500 one⁵. That’s a genuine advantage for trades with high job values.

Lead quality and bad leads

ServiceSeeking’s help centre lists the leads it doesn’t treat as genuine: a wrong number, the wrong category, a duplicate, or a job that isn’t paid work. If ServiceSeeking can’t confirm a lead like that, it gives you a credit for it, unless you’re on an Unlimited Subscription¹⁵. You don’t get a credit when the customer left no phone number, or when the job is on a date you can’t do¹⁸.

That second rule is worth knowing. If your calendar is full for the next fortnight, you won’t get a credit for leads wanting jobs done in that fortnight. And because leads close after 3 days¹⁰, a lead you don’t see in time is simply gone.

Review sites tell a mixed story. On 7 November 2026, ServiceSeeking scored 4.6 out of 5 from 10,190 reviews on ProductReview¹⁹, and had a Trustpilot TrustScore of 1.5 out of 5 from 454 reviews²⁰. Both sites mix reviews from customers and businesses, and the scores change daily, so don’t read too much into either.

Separately, there’s older history about reviews on ServiceSeeking’s own site. In July 2020 the Federal Court ordered Service Seeking to pay $600,000 in penalties over misleading “customer” reviews of businesses on its platform. The ACCC said that between July 2016 and November 2018, a “Fast Feedback” feature let businesses draft their own reviews, which were published automatically if the customer didn’t respond within 3 days²¹. That is dated enforcement history. It isn’t a comment on the ProductReview or Trustpilot scores above, or on how reviews work on ServiceSeeking today.

Contracts, cancelling and refunds

ServiceSeeking keeps cancelling simple. You can cancel online at any time. That stops future automatic renewals, and you keep access until your credit or membership runs out⁶. Compare that with hipages, where subscriptions start on a 6-month introductory term and then renew on a 12-month term¹⁴.

The catch is the refund rule. Prepaid time isn’t refunded pro rata when you cancel, and purchases are non-refundable once paid, subject to Australian Consumer Law⁷. In practice, your commitment is however far ahead you’ve paid: a month, a quarter or a year.

Where ServiceSeeking works, and where it doesn’t

Is ServiceSeeking worth it?

For the right business, yes. If you reply fast, cover a few categories and work in a market where your quoted membership price fits your budget, the no-commission membership can work out well, especially on bigger jobs. Being able to cancel online at any time also limits your risk.

The risks are the price you can’t see until you log in, uncapped competition on every job, and prepaid time that generally isn’t refunded. If you join, start on monthly billing. Log every lead, every quote and every win for a few months. Then work out your cost per won job before you pay quarterly or annually for the discount.

If you’d rather not quote against a crowd, there’s another model. Leads Genie sells exclusive leads: each lead goes to one tradie. The customer can still get other quotes, so winning the job isn’t guaranteed.

Frequently asked questions

How much does ServiceSeeking cost a month?

ServiceSeeking says memberships start from $129 a month including GST for most members². Your own price depends on your industry, your location and how many leads it expects to send you, and you only see it once you’re logged in¹³.

Does ServiceSeeking charge per lead or take commission?

It publishes no fee per lead and takes no commission on the work you win⁵. You pay for the membership, monthly, quarterly or annually¹².

How many businesses quote on each ServiceSeeking job?

There’s no fixed cap. The customer stops quotes when they have enough, and ServiceSeeking says, in an undated claim, that a job gets an average of 4.6 quotes⁴.

Can I cancel ServiceSeeking at any time?

Yes, online, and that stops future renewals⁶. But prepaid time isn’t refunded, subject to Australian Consumer Law, so you’re committed for however far ahead you’ve paid⁷.

Footnotes

1. ServiceSeeking, How much does it cost to get leads: “Memberships start from as little as $129 per month.” Prices differ by industry and location and show on the Buy Membership page when you’re logged in (rows S-01 and S-03). See source 1. ↩ ↩² ↩³ ↩⁴ ↩⁵

2. ServiceSeeking, Membership price update (17 June 2025), checked 7 Nov 2026: “prices as low as $129 inc GST per month for most members” (row S-02). See source 2. ↩ ↩² ↩³ ↩⁴ ↩⁵ ↩⁶

3. ServiceSeeking, Membership price update: the price “now mostly depends on the number of leads we expect to send you”. Prices rose in high-competition markets “to reduce levels of competition” and fell in low-competition markets (rows S-04 and S-05). See source 2. ↩ ↩² ↩³ ↩⁴ ↩⁵ ↩⁶ ↩⁷

4. ServiceSeeking, How it works: customers press “Stop Quotes” once they have enough (row T-09), and a “job receives an average of 4.6 quotes” (row T-08). The 4.6 figure is ServiceSeeking’s own, undated, single-source claim (Medium confidence). See source 3. ↩ ↩² ↩³ ↩⁴ ↩⁵

5. ServiceSeeking, How much does it cost to get leads: “We don’t charge commission fees”, and you can deal with customers on or off the platform (row S-10). Membership price update: no limit on categories you’re qualified for (row S-09). See source 1 and source 2. ↩ ↩² ↩³ ↩⁴ ↩⁵ ↩⁶ ↩⁷ ↩⁸

6. ServiceSeeking, How do I cancel a paid subscription: cancel online at any time; “Cancelling your membership prevents future automatic renewals.” Access continues until your credit or membership runs out (row S-16). See source 7. ↩ ↩² ↩³ ↩⁴

7. ServiceSeeking, Terms and conditions: business purchases are non-refundable at the time of payment, subject to Australian Consumer Law (row S-18), and a cancelling business is not refunded for the unused portion of its membership (row S-17). See source 8. ↩ ↩² ↩³ ↩⁴ ↩⁵

8. ServiceSeeking, How much does it cost to get leads: “Memberships give you access to quote on all the job leads we send you.” (row S-11). See source 1. ↩

9. ServiceSeeking, Background check help page: every business member must complete an ID background check (driver’s licence or passport) before contacting customers. Taken from the page’s meta description (row S-19, Medium confidence). See source 9. ↩

10. ServiceSeeking, A lead I tried to follow up has closed: “we close leads after 3 days” (row S-15). See source 5. ↩ ↩² ↩³

11. ServiceSeeking, How it works for businesses: “helped businesses respond to over 253,241 job requests” in 2024. A first-party figure (row S-22, Medium confidence). See source 10. ↩

12. ServiceSeeking, Membership price update: 20% off the monthly price when paying quarterly and 40% off when paying annually (rows S-06 and S-07). See source 2. ↩ ↩² ↩³

13. ServiceSeeking, Membership price update: Standard (10 km), Plus (20 km) and Pro (50 km), plus custom packages through sales. The page says there are “four standard coverage options” but lists three (row S-08, Medium confidence). See source 2. ↩

14. hipages, Membership costs, checked 7 Nov 2026: plans are priced plus GST, for example Starter at “$139 + GST/ per month” (row H-01). “Up to 3 businesses can accept a lead and contact the customer.” (row T-02). Subscriptions “start on an introductory 6 month term and renew on a 12 month term” (row H-12). See source 14. ↩ ↩² ↩³

15. ServiceSeeking, What if a lead isn’t a genuine opportunity: wrong number, wrong category, duplicate or not paid work earns a credit if the lead can’t be confirmed, “unless you are on an Unlimited Subscription” (row S-12). See source 4. ↩ ↩²

16. ServiceSeeking, How does Average Daily Budget work: high-volume members set a daily lead budget, and unspent budget rolls over to the next day (row S-14). See source 6. ↩ ↩²

17. Airtasker, What is the service fee: “if you don’t win the work, you won’t pay.” (row T-12). See source 15. ↩

18. ServiceSeeking, What if a lead isn’t a genuine opportunity: no credit when the customer left no phone number, or “When the job needs to be done on a date you are not available.” (row S-13). See source 4. ↩

19. ProductReview, ServiceSeeking listing: “4.6 out of 5 stars from 10,190 genuine reviews”, checked 7 Nov 2026 (row R-03). Ratings change daily and mix customer and business reviews. See source 12. ↩

20. Trustpilot, ServiceSeeking.com.au: TrustScore 1.5 out of 5 from 454 reviews, checked 7 Nov 2026 (row R-06). Ratings change daily and mix customer and business reviews. See source 13. ↩

21. ACCC media release, 22 July 2020: the Federal Court ordered Service Seeking to pay $600,000 in penalties; about 21,000 reviews were created through its “Fast Feedback” feature between 12 July 2016 and 29 November 2018 (row C-05). The conduct ran from 2016 to 2018; the penalty was in 2020. See source 11. ↩